Our Team


Admin, CDA & Treatment Coordinator

Kaizen Dental Richmond dentist BCGail is a seasoned Certified Dental Assistant and has been with Kaizen Dental since 2001. She has transitioned into a management role and you will now find her at the front desk sharing her warmth and efficiency. Gail’s passion is to help everyone understand their dental treatment and options. In her spare time you will find her hiking, biking, skiing or traveling. She lives with her husband Graham in Tsawwassen and has two grown children.



Kaizen Dental Richmond dentist BCMy name is Nika, I graduated from my Certified Dental Assisting program in 2009. I love meeting all our clients and helping them feel comfortable while at our office. I am very active and love spending time outside. I have 3 dogs that keep me very busy while not at work.


Recall Coordinator



Kaizen Dental Richmond dentist BCHi, I’m Charlene Retuta and I graduated from the dental assisting program at Vancouver Community College. I am one of Dr. Nelson’s main CDA’s so if you are in to see Dr. Nelson you will most likely be greeted and seated by me. I’m very bubbly and I always have a smile on my face. Don’t be too shy to chat up a conversation with me if you see me around, I like getting to know new people. I love animals so maybe you can start off a conversation with me by telling me about your pets.


Dental Hygienist

Kaizen Dental Richmond dentist BCLorraine graduated from the University of British Columbia in 1999 with a Bachelor of Science. She then obtained her Dental Assisting Diploma from the City College of San Francisco in 2001 and to further challenge herself, Lorraine studied Dental Hygiene at Vancouver Community College. She graduated in 2011 with a Diploma in Dental Hygiene as Class Valedictorian.

In 2012 Lorraine joined Kaizen Dental and works closely with all the doctors to provide individualized hygiene care to her clients. She has a great rapport with all her clients while assisting them in achieving their oral health care goals. Her cheerful and positive attitude makes everyone feel comfortable and at ease during their visits. Lorraine is knowledgeable and skillful in her area of expertise, and is able to communicate fluently with her clients in English and Cantonese.


Dental Hygienist

Krista grew up with a family full of dental professionals, she always knew she wanted a career in the dental field. Krista attended Vancouver Community College in 2010 and received her certification in Dental Assisting. Four years later, she decided to pursue a career in Dental Hygiene. She received her Dental Hygiene Diploma in 2015 from Vancouver College of Dental Hygiene. She is passionate about prevention and treatment of periodontal disease, and early detection of lesions in the mouth. Krista’s professional affiliations include being a member of the BC Dental Hygienist Association, the College of Dental Hygienists of BC, and the Canadian Dental Hygienists Association. In her leisure time, she loves to go on little adventures with her family and friends!


Dental Hygienist

Dentists in Richmond BC | Richmond Dentistry | Kaizen Dental | Ruth


Dental Hygienist

Growing up in Richmond, Annie graduated from the IB Programme at Richmond Secondary. From high school, she went to UBC then continued to VCDH to become a qualified dental hygienist. Annie has been working as a hygienist since 2012 where she feels very gratified to give care to her clients in a calm and caring atmosphere where comfort and wellbeing is the main concern.
Annie now lives in Richmond with her husband and little Ragdoll cat. She is keen to travel the world and enjoys watching TV and film in her spare time. Annie is able to communicate fluently in English as well as Mandarin.

Change for the better with Kaizen Dental.