Our Team


Admin, CDA & Treatment Coordinator

Gail is a seasoned Certified Dental Assistant and has been with Kaizen Dental since 2001. She has transitioned into a management role and you will now find her at the front desk sharing her warmth and efficiency. Gail’s passion is to help everyone understand their dental treatment and options. In her spare time you will find her hiking, biking, skiing or traveling. She lives with her husband Graham in Tsawwassen and has two grown children.


Recall Coordinator

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Arielle is one of our Front Desk Administrators and Treatment Coordinators working here at Kaizen Dental on the river. She attended Vancouver Community College and has received her certification from the Dental Receptionist Coordinator program in 2017. Since then, she has been passionate in helping each client feel warm and welcomed once they step foot into the office and makes sure they leave with a bright smile on their face! She believes there is always something new and fun to learn in the field of dentistry and is able to help patients understand their treatment plans, be informed of good oral hygiene instruction, and ensure they receive the best patient care possible. Outside of work, Arielle enjoys being in the outdoors, whether it be hiking or travelling with friends and spending shared quality time with her loved ones.



Hi, I’m Charlene and I graduated from the dental assisting program at Vancouver Community College. I am Dr. Greg Nelson’s main assistant, I also work with the owner of the practice, Dr. Sia Naseh. I tend to be Dr. Nelson’s “memory”, as well the person who keeps his days running smoothly. If you are in to see Dr. Nelson you will most likely be greeted and seated by me. I am your concierge here at Kaizen Dental, so one of my top priorities is to help you have a fantastic dental visit. I can help you plan your treatment and set up your appointments. I also work as a receptionist here, so you’ll be seeing me at the front desk at times. I’m very bubbly and I always have a smile on my face. I love to travel, experience life and broaden my horizons. Don’t be too shy to chat with me if you see me around; I like getting to know new people! I’d love to hear about your travel plans or where your dream destination would be.



My name is Nika, I graduated from my Certified Dental Assisting program in 2009. I love meeting all our clients and helping them feel comfortable while at our office. I am very active and love spending time outside. I have 3 dogs that keep me very busy while not at work.


Dental Hygienist

Lorraine graduated from the University of British Columbia in 1999 with a Bachelor of Science. She then obtained her Dental Assisting Diploma from the City College of San Francisco in 2001 and to further challenge herself, Lorraine studied Dental Hygiene at Vancouver Community College. She graduated in 2011 with a Diploma in Dental Hygiene as Class Valedictorian.

In 2012 Lorraine joined Kaizen Dental and works closely with all the doctors to provide individualized hygiene care to her clients. She has a great rapport with all her clients while assisting them in achieving their oral health care goals. Her cheerful and positive attitude makes everyone feel comfortable and at ease during their visits. Lorraine is knowledgeable and skillful in her area of expertise, and is able to communicate fluently with her clients in English and Cantonese.


Dental Hygienist

Krista grew up with a family full of dental professionals, she always knew she wanted a career in the dental field. Krista attended Vancouver Community College in 2010 and received her certification in Dental Assisting. Four years later, she decided to pursue a career in Dental Hygiene. She received her Dental Hygiene Diploma in 2015 from Vancouver College of Dental Hygiene. She is passionate about prevention and treatment of periodontal disease, and early detection of lesions in the mouth. Krista’s professional affiliations include being a member of the BC Dental Hygienist Association, the College of Dental Hygienists of BC, and the Canadian Dental Hygienists Association. In her leisure time, she loves to go on little adventures with her family and friends!


Dental Hygienist

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Dental Hygienist

Growing up in Richmond, Annie graduated from the IB Programme at Richmond Secondary. From high school, she went to UBC then continued to VCDH to become a qualified dental hygienist. Annie has been working as a hygienist since 2012 where she feels very gratified to give care to her clients in a calm and caring atmosphere where comfort and wellbeing is the main concern.
Annie now lives in Richmond with her husband and little Ragdoll cat. She is keen to travel the world and enjoys watching TV and film in her spare time. Annie is able to communicate fluently in English as well as Mandarin.

Change for the better with Kaizen Dental.