Our Team


Admin, CDA & Treatment Coordinator

Gail is a seasoned Certified Dental Assistant and has been with Kaizen Dental since 2001. She has transitioned into a management role and you will now find her at the front desk sharing her warmth and efficiency. Gail’s passion is to help everyone understand their dental treatment and options. In her spare time you will find her hiking, biking, skiing or traveling. She lives with her husband Graham in Tsawwassen and has two grown children.


Recall Coordinator

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Arielle is one of our Front Desk Administrators and Treatment Coordinators working here at Kaizen Dental on the river. She attended Vancouver Community College and has received her certification from the Dental Receptionist Coordinator program in 2017. Since then, she has been passionate in helping each client feel warm and welcomed once they step foot into the office and makes sure they leave with a bright smile on their face! She believes there is always something new and fun to learn in the field of dentistry and is able to help patients understand their treatment plans, be informed of good oral hygiene instruction, and ensure they receive the best patient care possible. Outside of work, Arielle enjoys being in the outdoors, whether it be hiking or travelling with friends and spending shared quality time with her loved ones.



Kayal has been working as a CDA and treatment coordinator at Kaizen Dental since May 2019. She is passionate about helping patients with their dental and insurance questions. Having worked in the dental field for 5 years, she has strong knowledge of general dentistry.  Kayal lives in Richmond with her husband Karthik and two lovely children. In her free time, she likes spending time with her family, watching movies, travelling, playing badminton and cooking.


Dental Hygienist

Lorraine graduated from the University of British Columbia in 1999 with a Bachelor of Science. She then obtained her Dental Assisting Diploma from the City College of San Francisco in 2001 and to further challenge herself, Lorraine studied Dental Hygiene at Vancouver Community College. She graduated in 2011 with a Diploma in Dental Hygiene as Class Valedictorian.

In 2012 Lorraine joined Kaizen Dental and works closely with all the doctors to provide individualized hygiene care to her clients. She has a great rapport with all her clients while assisting them in achieving their oral health care goals. Her cheerful and positive attitude makes everyone feel comfortable and at ease during their visits. Lorraine is knowledgeable and skillful in her area of expertise, and is able to communicate fluently with her clients in English and Cantonese.


Dental Hygienist

Growing up in Richmond, Annie graduated from the IB Programme at Richmond Secondary. From high school, she went to UBC then continued to VCDH to become a qualified dental hygienist. Annie has been working as a hygienist since 2012 where she feels very gratified to give care to her clients in a calm and caring atmosphere where comfort and wellbeing is the main concern.
Annie now lives in Richmond with her husband and little Ragdoll cat. She is keen to travel the world and enjoys watching TV and film in her spare time. Annie is able to communicate fluently in English as well as Mandarin.


Dental Hygienist

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Change for the better with Kaizen Dental.